If you purchased your tickets online and it rained for one hour or more during your visit, we will guarantee you a FREE return visit to the Castle, Grounds and Gardens. FREE return visit must be claimed within 60 days of your original ticket date. All you have to do is present your tickets from your first visit at the ticket office window/s within 60 days of your original ticket date and you will have another day out for FREE. For further terms and conditions, please visit the Rainy Day page.
Articles in this section
- What type of Tickets do you offer?
- What is included in my Ticket?
- Can I buy a 2 Day Ticket?
- Do you offer an Open Dated Ticket?
- What is the SEA LIFE and Castle Combi Ticket?
- How do I book a ticket for my child who is under 3 years old?
- I want to take advantage of the Rainy Day Guarantee - how does it work?
- What are the ages of Children, Adults and Seniors for entry tickets?
- Why do your prices vary depending on the date I want to visit?