When collecting your Merlin Annual Pass you will need to take along your confirmation reference number, the debit or credit card you used to make payment with and some other form of photo identification, i.e. Driving License or passport. The cardholder must also be present in order to collect the pass.
If you have not uploaded all pass holders photos when booking your Merlin Annual Pass/es online, you will be required to bring clear, colour head shot photo of each Pass holder in order for us to create the Pass/es. We are unable to use photos on smart phones or tablets.