Q. How do I buy tickets?
Book Stories with Santa online through the Warwick Castle website here. You will need to select ‘Castle and Skate’ or ‘Castle Only’ tickets at the bottom of the Christmas page and you will be given the option to add on a Stories with Santa ticket for each person. You will be asked to select a visit date and timeslot at the time of booking. These tickets will not be available for on the day purchase.
Q. Will there be Stories with Santa tickets available on the day?
No, the Stories with Santa add-on tickets are only available as pre-book online, subject to availability on a first come first served basis. You must have a castle entry ticket to access Stories with Santa.
Q. What dates is Stories with Santa available?
Please note: Stories with Santa is available on the below dates:
5th & 6th Dec
12th & 13th Dec
19th – 24th Dec
Q. I am planning to buy a discounted Castle ticket, does the discount apply to Stories with Santa tickets?
No, discounts via our various partners do not include the Stories with Santa experience.
Q. Do Annual Pass holders get a discount on Stories with Santa?
Yes, Annual Pass holders can book the Stories with Santa experience for £5 per person by booking on the Warwick Castle website and selecting "Stories with Santa - Passholder". You will be asked to enter your Annual Pass ID number at the time of booking and will need to show your Annual Pass to gain entry to the castle on the day of your visit. Please note tickets are subject to availability and are available on a first come first served basis.
Q. I've booked accommodation; do I still need to pre-book?
If you are staying in our Knight's Village, no. You can reserve your tickets at check-in where slots have been held back for you. If you are staying in off-site accommodation you will need to purchase a Castle Only ticket with the Stories with Santa add-on tickets separately.
Q. If I can't see Santa, is it still worth visiting the Castle?
We have lots of other Christmas attractions available including our outdoor Ice Rink (for an additional fee), Winter Birds of Prey Show, climb the Towers & Ramparts, view the stunning Great Hall & State Rooms and visit the Horrible Histories® Maze.
Q. Can I enter the castle before my Stories with Santa timeslot?
Yes, the castle is open from 10am. The time you select for Stories with Santa is the start time of your experience - NOT the time to arrive at the Castle.