General Information and Facilities

General Information

• Do you allow pets at the Castle?
• How long do we need to see everything?
• Is it possible to leave the Castle and re-enter on the same day using the same ticket?
• Do you allow photography at the Castle?
• Are you allowed to smoke at the Castle?

Opening Times

• What are your Opening Times?
• When are the busiest and quietest times to visit?

Facilities

• Do you have Water Fountains available?
• Can I leave the Castle and return the same day?
• Do you offer Guidebooks/Audio Guides?
• Do you have a private area for breast feeding, medical needs or prayer?
• Do you have cash machines at the Castle?
• Is there a specific area for First Aid at the Castle?

Visiting with Young Children

• What attractions are suitable for young children?
• What baby care facilities do you provide?
• What happens if I lose my child when at the Castle?
• Can I take my pushchair through the Castle?

Food & Beverage

• What Restaurants do you have at the Castle?
• Do you cater for allergy sufferers i.e gluten, dairy intolerance?
• Is Halal meat available?
• Do you offer Vegetarian options in your restaurants?
• Do you offer Healthy Eating establishments?
• Can I bring a picnic?

Shopping

• What Retail Shops are there at the Castle?
• When do the shops close?
• Do you have an online shop to purchase gifts?