Castle, Grounds and Gardens General Information
General Information
Our Attractions and Shows
- What's inside the main Castle building?
- Where can I find information about your Daily Shows?
- What is Knight School?
- What are the Gardens?
- What is Warwick's Royal Weekend Party?
- What is the Kingmaker?
Opening Times
Booking Help
- How do I book tickets online?
- What age do you consider a guest an adult?
- Can I buy tickets at the Castle when I arrive?
- Why am I unable to book for my selected visit date?
- I have not received or lost my order confirmation email
- Do I have to print my Print@Home tickets or can I show them on my phone?
Guests with Additional Needs
- Do you have an Accessibility Guide?
- What is the level of accessibility at Warwick Castle Resort?
- How wheelchair friendly is Warwick Castle Resort?
- Can I book my tickets online if I have additional needs?
- What do I need to bring for my free carer ticket?
- Where are your Accessible Toilets?
General Events Information
- What is Zog and the Quest for the Golden Star?
- Can I hold a Private Event at Warwick Castle Resort?
- What Evening Events/Venues do you offer at Warwick Castle Resort?
- What Conference facilities do you offer?
- What type of Team Building packages do you offer?
- Can I hold a Wedding at Warwick Castle Resort?
Our Tickets
- What type of Tickets do you offer?
- How do I purchase a Car Parking ticket?
- Can I buy a Guidebook?
- What is included in my Ticket?
- How do I book a ticket for my child who is under 3 years old?
- I want to take advantage of the Rainy Day Promise, how does it work?
Discounts, Vouchers & Promotions
- Do I need to book online in advance if I have a promotional voucher?
- How do I pre book Under 3 and Carers tickets to use with the tickets I have from The Sun Savers?
- Do I receive a discount when booking online?
- Do you offer family tickets online?
- How do I book my student tickets for Warwick Castle?
- Do you offer a Local Resident Pass?
Location & Directions
- Is there a charge for Car Parking?
- What is the address for Warwick Castle Resort?
- Where is Warwick Castle Resort located?
- How do I get to you by Car?
- How do I get to you by Train?
- How do I get to you by Bus?
Warwick Castle Dungeon General Information
- What is the Castle Dungeon?
- Is the Castle Dungeon accessible for disabled guests and wheelchair users?
- Can I visit the Castle Dungeon without a Castle and Grounds Entry Ticket?
- Is the Castle Dungeon suitable for those with certain medical conditions?
- Is the Castle Dungeon suitable for children?
- Is the Castle Dungeon suitable for someone with Claustrophobia?
School and Group Visit Information
- What Resource Packs do you offer Schools?
- Do you offer a discount for Youth Groups?
- Where can I download your Risk Assessment?
- How do I make a Card payment for my School or Group Booking?
- How do I make payment by BACS for my School or Group Booking?
- Can I request a VAT Receipt for my School or Group Booking?
Merlin Pass & Warwick Castle Annual Pass
- Do I need to pre-book entry to Warwick Castle Resort if I am a Merlin Pass Holder?
- Where can I find information on Merlin Passes?
- Where can I buy a Warwick Castle Annual Pass?
- Are there restrictions for using my Merlin Pass at Warwick Castle Resort?
- When can I use my Warwick Castle Annual Pass?
- How do I purchase Merlin Pass Friends and Family tickets?
Facilities
Visiting with Young Children
Food & Beverage
Shopping
Contacting Us
- Can I contact you via Live Chat?
- What are your Social Media pages?
- How do I contact your Press/Marketing department?
- My company is interested in becoming a supplier - who do I contact?
- What is your postal address?
- Do you offer charitable donation for organisations?