Covid-19 - Information for Guests

Covid-19 – General Information

• Where can I find information about the Health and Safety measures being taken?
• Do you have a Visit England "We're Good to Go" industry charter mark?

FAQs - Tickets

• I have a promotional offer, how do I use this online?
• Do I need to pre-book for my under 3 year old?
• How can I pre-book a Carer’s ticket online?

FAQs - When I'm at the Castle

• What Attractions will be open during my visit?
• Can I turn up on the day?
• Why do I need to pre-book online?
• How many people will you let into the Castle?
• What facilities will be open?
• Will your toilets be open and how will you ensure they are safe?

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