Covid-19 - Information for Guests
Covid-19 – General Information
FAQs - Health and Safety
- Is it safe to reopen?
- Will you make people wear face masks/face coverings?
- I have a condition or disability; do I have to wear a face mask at the castle and in retail shops?
- Why have you got temperature checks?
- I have a condition or disability; do I have to have my temperature checked?
- How will you manage natural bottlenecks such as Admissions or narrow pathways?
FAQs - Tickets
- I have an existing ticket dated prior to 12th April, what should I do?
- I have an Warwick Annual Pass/Merlin Pass, how do I pre-book entry?
- I have a promotional offer, how do I use this online?
- Do I need to pre-book for my under 3 year old?
- How can I pre-book a Carer’s ticket online?
- I booked a ticket to visit during your closure via a third party, do I need to pre-book?
FAQs - When I'm at the Castle
- What Attractions will be open during my visit?
- Can I turn up on the day?
- Why do I need to pre-book online?
- How many people will you let into the Castle?
- How much outdoor space will be open for guests to explore?
- What facilities will be open?