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  1. Official Warwick Castle website: Best Price Guaranteed for Britain's Ultimate Castle.
  2. Covid-19 - Information for Guests

Covid-19 - Information for Guests

Covid-19 – General Information

  • COVID-19 Update - Temporary Closure
  • Where can I find information about the Health and Safety measures being taken?
  • Do you have a Visit England "We're Good to Go" industry charter mark?

FAQs - Health and Safety

  • Will you make people wear face masks/face coverings?
  • I have a condition or disability; do I have to wear a face mask at the castle and in retail shops?
  • Why have you got temperature checks?
  • I have a condition or disability; do I have to have my temperature checked?
  • How will you manage natural bottlenecks such as Admissions or narrow pathways?

FAQs - Tickets

  • I had a ticket that was for a date between March 21st and July 3rd, how do I visit using this ticket? (includes open-dated tickets)
  • I have an Warwick Annual Pass/Merlin Pass, how do I pre-book entry?
  • I have booked special event tickets (such as Medieval Banquet) for a date between 19th March and 3rd July 2020, can I get a refund?
  • I have a promotional offer, how do I use this online?
  • Do I need to pre-book for my under 3 year old?
  • How can I pre-book a Carer’s ticket online?
See all 8 articles

FAQs - When I'm at the Castle

  • What Attractions will be open?
  • Can I turn up on the day?
  • Why do I need to pre-book online?
  • How many people will you let into the Castle?
  • How much outdoor space will be open for guests to explore?
  • What facilities will be open?
See all 10 articles
Looking for help with an overnight stay? Visit our Short Breaks Help Centre

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