Accepted Documentation for Carers Tickets
- Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
- Attendance Allowance or Carer's Allowance letter of award
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA)
- A valid Blue Badge
- In the case of visual impairment, a registration card is known as the BD8 or a Certificate of Visual Impairment (CVI)
- A local authority registration document which is local to the attraction where it is being submitted
- A recognised Assistance Dog ID Card
- Credibility’s Access Card with +1 symbol
If you have a different form of documentation, please send this for verification to accessibility@warwick-castle.com prior to making your booking.
Please be aware we are unable to accept letters or care home identification cards as proof of entitlement for a Carers ticket. A letter can be provided to confirm that 2:1 care is required.
Disabled guests who have a specific need to a second helper/carer, can request a second carer ticket, however documentation will be needed to show the need for this additional carer.
Unfortunately we will not be able to issue carers tickets without seeing the above documentation.
Each disabled guest will be able to receive one free carer ticket when providing one of the above forms of documentation.
Please make sure to bring the relevant documentation with you on the day of your visit and be prepared to show this to our team at the entry point.