Please don't worry! Firstly, check your junk/spam folder in your inbox as sometimes our e-mails can end up in there.
If you purchased tickets using Apple Pay, Paypal or similar methods then please check the email associated with that payment method as this may be different to your primary account.
If you have been unsuccessful in locating your booking, please get in touch with us via Live Chat on our website or by email at guest.feedback@warwick-castle.com.