In accordance with the Terms & Conditions of the Sun Newspaper offer, tickets from the Sun Newspaper promotion are only valid for the date printed on them, and cannot be exchanged for an alternative date.
Articles in this section
- How do I book tickets online?
- What age do you consider a guest an adult?
- Can I buy tickets at the Castle when I arrive?
- Why am I unable to book for my selected visit date?
- I have not received or lost my order confirmation email
- Do I have to print my Print@Home tickets or can I show them on my phone?
- I have booked for someone else with my card and I won't be there - what should I do?
- I've lost/forgotten my tickets - what should I do?
- I'm having issues booking online - what should I do?
- Why has my payment failed?